A: Since we know we must earn your continued patronage on each visit, we don't use contracts. We depend on open communication and your candid evaluation of our service. If you are happy, tell a friend. Also, let us know of ways we can serve you better.


A: Our free in-home estimate allows us to better understand your cleaning needs and expectations. Our service includes cleaning baseboards, pictures, lampshades, knick-knacks, window-sills, furniture, and basic light fixtures, and vacuuming throughout. Cupboard fronts are spot-cleaned, floors are washed, and the kitchen and bathrooms are cleaned. Visit the Services Page for a more in-depth list. We can easily customize a cleaning program to fit your home’s unique needs.

A: Our normal work days are Monday through Friday, 8:00 a.m. to 5:00 p.m. While in most cases it is not possible to give a specific time to be at your home, but we can give you a 2-hour arrival window.

A: We treat your home with the greatest care; however, should damage or breakage occur while we are cleaning your home, we will make every effort to have the item repaired, or replaced if it cannot be repaired. Insurance claims will be filed when appropriate.

A: Many homeowners are not aware of their potential personal liability for work-related injury and social security taxes for independent home-service workers. Don't worry. Cleanology takes care of this for you by never hiring independent contractors. We only use OUR employees, which makes them OUR responsibility – not yours.

A: For your convenience, cleaning equipment (ORECK vacuum, broom, ORECK canister vacuum, and clean towels and cleaning chemicals) is provided by Cleanology. We would be pleased to accommodate you should you wish us to use your own preferred equipment.

A: Most of our customers are not. Ideally you can arrange for the concierge at your building to release a key to us each time; or you can provide us with a key. For added security, keys are coded individually and cross-referenced separately. If you choose not to provide a key and we are unable to access your home for a scheduled cleaning, you may incur a $30 lock – out charge.

A: If your scheduled cleaning falls on the observance of a major holiday, we will contact you to reschedule your service. Also, as a courtesy we make sure that we always call or email you the day before to remind you of your appointment.

A: Just give us a call 24 hours in advance!!

A: Yes. Cleanology is insured and bonded.

A: We serve only Downtown San Diego and Coronado but can easily refer you to a house cleaner in a different area.

A: Cleanology is not a cookie cutter cleaning service, and one reason for our growing membership is our approach to pricing. We believe no two homes are exactly alike and so your cleaning needs are customized to suit your family's needs and budget.

A: Yes. Cleanology has a gift certificate program which allows you to give the gift of a clean fresh home to a friend or loved one. Our gift certificates are great ideas for weddings, birthdays, new moms & dads or just a very original way to say "I'm thinking of you." With the Cleanology experience, no detail is too small. We can even arrange to have that 'hard to get video' waiting for you in your VCR!

A: Simple. Cleanology is not merely interested in getting you as a customer once, we build lasting relationships with our clients. Over time our loyal clients have helped us to grow, and we show our appreciation for that relationship.



Services . Products We Sell . Go Green! . About Us . Tips & Tricks . FAQs . Pet Friendly . Get Quoted . Latest News . Our Sidekicks . Contact . Home

©2008 Cleanology